Golden Net Myanmar Mobile Application
Operated by Green Emperor Group Co., Ltd.
Effective Date: Jun 13, 2026
Last Updated: Jun 13, 2026
Introduction
This Privacy Policy governs the Golden Net Myanmar (“Golden Net MM”) mobile application (“App”) provided by Green Emperor Group Co., Ltd. ("us,” “we,” or “our”). It explains what information we collect, how we use it, and your rights regarding your personal data. By downloading, accessing, or using the App, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Our App only collects information that is explicitly provided by the user through direct input. We do not collect any device hardware data, system metrics, or background analytics.
Information You Provide Directly:
- Account Registration: Name, email address, physical service address, phone number, and ISP account name when you register or log in.
- Billing and Payments: Payment-related details submitted by you when making payments through supported payment methods.
- Customer Support & Communications: Any details, feedback, or documents you submit through support channels, forms, or helpdesk requests.
How We Use Your Information
We use the data you have provided to strictly deliver internet services:
- To create, verify, and authenticate your account
- To provide and maintain ISP services and account functionality
- To process billing, payments, and subscription-related actions
- To provide customer support, troubleshooting, and service issue resolution
- To ensure account and service security and prevent unauthorized access
We do not use your data for analytics, advertising, profiling, or marketing purposes.
3A. Third-Party SDKs and Analytics
The App does not use any third-party analytic tools, advertising SDKs, tracking SDKs, or data monetization services. No user behavior tracking, advertising identifiers, or analytics profiling is performed.
Disclosure of Your Information
We do not sell, rent, or trade your personal information or internet usage history to third parties. We may only share your data with:
- Third parties who assist us in our operations, including those done in our App (e.g. payment gateways from local mobile payment and banking providers).
- Legal requirements as permitted or required by the laws of the Republic of the Union of Myanmar (e.g., to comply with a court order or similar legal process).
Data Security
We implement a variety of security measures, including encryption and secure servers, to maintain the safety of your personal information. The data you share with us is stored securely on-premise at servers in our office as well as on local backups. However, no method of transmission over the internet or mobile device is 100% secure.
We retain personal information only for as long as necessary to provide ISP services and to comply with legal, regulatory, accounting, or fraud prevention obligations.
Your Data Rights
You have the right to request access to, correction of, or deletion of your personal data. You can update your account information directly in the App’s settings or by contacting us using the details below.
If you wish to delete your account and associated data, you can initiate the process by contacting us with the information below. Once requested, your account will be deactivated and your personal information will be deleted or anonymized, except where retention is necessary to comply with applicable laws, resolve disputes, prevent fraud, enforce our agreements, or maintain required business records.
Changes to This Privacy Policy
We reserve the right to make updates to the Privacy Policy at any time. However, we will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
The App is not intended for children under the age of 18 and we do not knowingly collect personal information from children under 18. If we become aware that such information has been collected, we will take reasonable steps to delete it.
Contact Information
If you have any questions regarding this Privacy Policy or our handling of personal information, please contact:
Green Emperor Group Co., Ltd.
Operating Brand: Golden Net Myanmar (Golden Net MM)
Customer Support Email: info@goldennetmyanmar.com
Customer Support Phone: +95 9 400 079 995
Registered Address: 6/2A Myintzu Street, Yangon 11082
By using the Golden Net Myanmar App, you consent to the practices described in this Privacy Policy.